Effective August 8th, 2025, UPS has changed the way 3rd Parties integrate with UPS. Intelligent Logistics
must adhere to UPS’s requirements which means how UPS integration works with Intelligent Logistics
tracking information is changing. Our Customer Success Team is available to help you navigate the
new process. However, we are not allowed to set up your UPS.com users or administer them any
longer.
Note: Intelligent Logistics will continue to operate after the August 8th deadline and data will continue
to flow into Intelligent Logistics after August 8th. However, it is important to begin the migration
process ASAP to adhere to UPS’s requirements.
This will not change the way end users log into Intelligent Logistics, only how Intelligent Logistics
authenticates to access your UPS tracking data. Thus, there will be no impact on users of Intelligent
Logistics. Users will continue to enjoy the exact same Intelligent Logistics experience before and after
the migration