Overview
When running reports within the billing applications, you may see charges connected to the Carrier Service, "No Service Assigned." The purpose of this article is to explain what those charges are and provide guidance on how to see more detailed information pertaining to those charges.
Summary
"No Service Assigned" charges are fees, corrections, and adjustments that are typically a general charge on an invoice and not always associated with a specific tracking number. "No Service Assigned" charges are coming directly from the EDI billing feed, so they will not appear in the tracking applications. In many cases with UPS Parcel data, these charges tend to be Weekly Service Charge, Package Audit, Late Payment Fees, or MISC Adjustments.
In the example below, the Invoice Item Summary application displays these charges in the Carrier Service column.
Solution
To see more information about where these charges are coming from, use the Invoice Charge Summary application and filter by Carrier Service = No Service Assigned, as shown in the image below. Use the information shown in the charge columns highlighted below to see how these charges are being categorized.
To quickly see overall totals, click Pivot View and filter by Primary and Secondary Charge Type:
Click on each row to peel back the layers and view the individual charges within each category: